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About Gene Marks: Gene Marks is a columnist, author, and small business owner. He writes on business, politics and public policy every day for the Washington Post and weekly for Forbes, Inc. Magazine, Entrepreneur and the Huffington Post. He has written 5 books on business management , specifically geared towards small- and medium- sized companies. Gene owns and operates the Marks Group PC, a highly successful ten-person firm that provides technology and consulting services to small and medium sized businesses.
About Keri Gohman: Keri Gohman is a veteran executive with an extensive track record of increasing shareholder value and customer loyalty through new business models, sales and channel strategies across multiple industries. She currently serves as Executive Vice President and General Manager of Capital One’s Small Business banking segment, managing the strategy, P&L, offerings, credit and customer experience for small business across retail and direct banking.