It’s about time!
Help for the consumer to not get bamboozled at the repair shop
You pull into a parking spot. You can feel the level of apprehension rise as you get out of your vehicle. As you walk towards the front door of the building, a feeling of dread starts to overwhelm your senses. Grabbing the door handle, you open the door to the local auto repair facility. The fun begins…
According to the US Department of Transportation (DOT), consumers lost approximately $20 Billion in bogus car repairs.
This was 40 years ago.
Fast forward to the 21st century: High retirement rate of seasoned technicians, newbies who lack the proper training and the ever-changing advancements toward the autonomous vehicle. The uneducated consumer is in big trouble. So, how do you defend yourself, your wallet at the repair shop?
Find Me Auto Help is your auto repair fix! You do not need to know which end of the screwdriver to use to understand this consumer guide that reveals “what goes on” in the bay. It explains how consumers can protect their auto budget by dodging over-zealous service advisors, steering clear of big store service quotas and how to keep track of your vehicle services – all in layman’s terms.
Its interactive pages – with supporting website (FindMeAutoHelp.com) — ask vehicle owners specific, important questions; gives answers to support their auto repair decision and budget. A little larger font benefits those who have been “driving for decades.” It is all about keeping their vehicle running longer, stronger. A must-have guide before your next auto center visit.
About the Find Me Auto Help author: National award-winning SME automotive professional Pam Oakes is into her fourth decade within the industry – and, she has seen just about everything when it comes to consumers dealing with car care. Some good. Some bad. So, she thought it was time to update her 2011, national award-winning “Car Care for the Clueless” book series and glovebox guide to help vehicle owners, help the most important investment they will ever make: their car and truck. Other books Oakes as written: “Watch Your Pennies and the Dollars Will Follow: A Practical KPI for Mom and Pop Repair Shops,” “Empowered Woman’s Car Care Guide” (another, national award-winning publication) and tech manual (w/DVD) ASEG1 Prep for Auto Techs.
Ms. Oakes is a 30-year ASE automotive technician, 20-year (original start-up) national award-winning shop owner, sole proprietor with more than 25 consumer satisfaction “Best Auto Repair Shop” awards (local, regional); two, national awards including runner-up “Top Shop” and semi-finalist “Top Shop;” auto expert legal witness; auto patent holder; syndicated auto radio host; nationally awarded auto author; auto applications engineer for a Tier 1 auto manufacturer; Class 8 (semi-truck) international instructor; auto technology instructor & developer for several, national-international companies; auto business intelligence and technical training consultant; auto ADAS instructor and business owner.
And, the fourth-generation tech still “turns wrenches” for fun.
Ms. Oakes is based in the Tampa Bay (FL) area along with her fiancé Peter Sudak, dog Sally Jane and cat Spicy Meatball. For more information on the book, or to talk with Ms. Oakes, you can contact her, at: 813.433.0502 or FindMeAutoHelp@gmail.com
Meet Pam Oakes
- Has been an ASE-Certified Technician (Automotive Service Excellent), since 1995.
- Holds a degree in Electronic Engineering Technology (EETAS)
- She has repaired tens of thousands of vehicles ever since.
- Fourth generation automotive technician: Her great-grandfather Leonard Smith, grandfather, Ralph Smith and father Jerry Oakes were all automotive technicians. Pam‘s dad has more than 45years as a tech; worked with Pam from 1996 to 2004.
- She started Pam‘s Motor City Automotive in 1995. Pam was the sole employee – which grew into what it is today a 12-bay shop with 10 employees.
- Pam‘s Motor City Automotive has won numerous awards throughout the years – local, regional, and national.
- Estero Island Chapter of the Daughters of the American Revolution (DAR), second regent2009-2011
- Author of “Car Care for the Clueless: Or How You Can ‘Make Money’ While Maintaining Your Vehicle”, 2011; “Car Care for the Clueless: Successful Used Car Buying 101”, 2012
- Radio host of “Car Care for the Clueless” on webtalkradio.net and WGRN radio
- Co-producer of CAR-ER show, 2011-2012
- Hosts a semi-monthly car care clinic for women, since 1996
- Former Newspaper reporter and editor
For more information visit http://
Pam Oakes with Jay Izso on Skype 1/24/2021
Pam Oakes with Jay Izso on Skype 1/24/2021
Pam Oakes with Car Care for the Clueless 10/07/2020
your last trip to the automotive repair shop left you feeling baffled and fleeced, then Car Care for the Clueless is your go to radio destination. With more than 18 years in the business, ACE Certified Technician, Pam Oakes will help you learn to communicate with the folks who are actually working on your car. Light hearted and fun, the is not Car Talk delving into specific automotive car care issues rather providing you with the tools to interface with the professionals you rely on. Finally there are answers to your questions, find them all here on Car Care for the Clueless!
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