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Bio- Dr. Melinda Sue Norin

Earned Doctorater in Psychology, specializing in Organizational Management & Consulting. Undergraduate degree in Journalism and Speech Communication. Trained as a Clinical Hypnotherapist also.
Over 35 years assisting businesses, associations, educational institutes, government agencies reach organizational goals including preparing for the 1984 Olympics, Bus Strikes, Strategic Planning for Events, Marketing throughout organizations, developed presentations & training programs for the Counties, Cities, School Districts, Industry Networking.
Designed top-down strategic programs for the Los Angeles Unified School District’s 300+ schools, County of Los Angeles’ 80,000+ employees, City of Los Angeles 40,000+ employees, plus training over 6,000 organizational representatives.
Earned prestigious IRWIN AWARD for Niche Campaign in 2016 after creating a portfolio on “Knowledge Management for Organizational Excellence. Also received awards or recognition from Metro, Los Angeles County+USC Medical Center, the County of Ventura, City of Santa Monica, Los Angeles Unitified School District, Latham & Watkins and the American Society for Quality.
In final stages of preparing book: It’s All Up Here: 25 Techniques to Improve Knowledge Management by Dr. Melinda Sue Norin

BASIC QUESTIONS:

What are some of the benefits of Knowledge Management and why is it important?
What are the types of knowledge to manage?
What is the best way for an organization to begin a Knowledge Management Program?
What are a few of the challenges when creating a program?

_______________________repeating knowledge management basics for this interview with questions above ____________________

EXPANDED UNDERSTANDING OF KNOWLEDGE MANAGEMENT QUESTIONS FOR THIS INTERVIEW

We have so many different generations in the workplace right now… traditionalists, baby boomers, millennials and Gen Z… how does this impact knowledge sharing?
What are some of the differences in learning styles that also have an impact on sharing knowledge at work?
Name a few examples listeners may find in books or movies?
When gathering knowledge, how can an organization be most successful?
What are a few of the platforms for transfering knowledge?
How important is the organization’s culture in accepting knowledge management?
Can you mentioned a few organizations that do Knowledge Management well?
How does a company BUILD an ongoing learning culture?
Let’s look at the mom & pop businesses. They are busy. Where to they start?
How about the one person entrepreneur, how does knowledge management impact their business?
Intellectual capital is a big concern for entrepreneurs, what do you recommend for their knowledge management program.
You cite ORGANIZATIONAL EXCELLENCE as the goal in knowledge management, can you give examples of what happens when there is a lack of knowledge management?
What is your idea about the Level of Competency (LOC) within organizations & individuals?
Are you saying we should consciously judge organizations on their LOC where everwe spend our time or money?
How can listeners reach you for more information? MELINDASU@HOTMAIL.COM or www.THECOMPANYDOCTOR.BIZ

Thank you, James, for inviting me back. I hope to help organizations and individuals improve their sales, service and profits

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