National Automotive Authority


Pam Oakes – National Automotive Authority, ASE Certified Technician and Owner of Pam’s Motor City

TOPIC-The easiest way to avoid being swindled on your next car repair is to know the auto repair shop that you are working with. Two of the most important keys to knowing you are dealing with are to get references from friends and family, who are happy with the results that they have received, and when your repair shop tells you that you need a specific repair, they should be able to tell you why and answer your questions.

Meet Pam Oakes Has been an ASE-Certified Technician (Automotive Service Excellent), since 1995. She has repaired tens of thousands of vehicles ever since. Fourth generation automotive technician: Her great-grandfather Leonard Smith, grandfather, Ralph Smith and father Jerry Oakes were all automotive technicians. Pam’s dad has more than 45years as a tech; worked with Pam from 1996 to 2004. She started Pam’s Motor City Automotive in 1995. Pam was the sole employee – which grew into what it is today a 12-bay shop with 10 employees. Pam’s Motor City Automotive has won numerous awards throughout the years – local, regional, and national. Estero Island Chapter of the Daughters of the American Revolution (DAR), second regent2009-2011 Author of “Car Care for the Clueless: Or How You Can ‘Make Money’ While Maintaining Your Vehicle”, 2011; “Car Care for the Clueless: Successful Used Car Buying 101”, 2012 Radio host of “Car Care for the Clueless” on and WGRN radio Co-producer of CAR-ER show, 2011-2012 Hosts a semi-monthly car care clinic for women, since 1996

Date Recorded: 10/5/2012

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